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Frequently Asked Questions

 

Why do you need to bid my purchase?

Answer: Buyers are responsible for obtaining goods, equipment and contractual services in a competitive environment as an agency of the State of Connecticut. All requests for purchase are subject to bidding using the Buyer's discretion, as directed by Purchasing Department management, or as required by state law.

How long does bidding take?

Answer: Depending on the complexity of the bid and the current workload of the Buyer, a bid document may take up to five days to prepare. Once a bid has been published, responses will be received three weeks later. Under unusual or special circumstances, a bid process may be expedited.

My requisition isn’t budget approved?

Answer: Please direct all questions concerning budget to the appropriate Budget Office. Purchasing is not responsible for budget approval. No procurement action may be taken prior to requisition approval.

Why aren’t Blanket Orders issued?

Answer: Blanket Orders were eliminated as a Purchase Order type in 1990. They were eliminated because of serious vendor payment problems.

Who can sign agreements?

Answer: Purchase Order agreements can only be signed by specific purchasing department staff members and the chief financial officer. Signing authority is based on the dollar value of the agreement. Note: If an agreement is signed by a Health Center employee who is not authorized to sign agreements, that person can be held personally responsible for payment of the commitment.

Does the UConn Health Center have credit cards? If so, how can I use them?

Answer: UConn Health Center buyers have procurement cards. Process a purchase requisition and a buyer will process the transaction using a purchase order, procurement card, or pre-payment.

Can I be reimbursed for a purchase made at a retail store?

Answer: The Purchasing Department maintains a wide range of competitively bid contracts that cover a wide range of commodities. Materials brought through these contracts include negotiated pricing, delivery, tax exemption and payment terms. Any transactions outside of Health Center contracts must be pre-approved by the director of purchasing in order to be reimbursed.

Why can’t I use a specific vendor?

Answer: The responsibility for selecting vendors lies with the Purchasing Department. A contract may already exist with a different vendor; a Buyer may have several alternate sources for a particular item; or a public bid process may result in another vendor.

What is the State of Connecticut Small Business Program?

Answer: The Small Business Set-Aside Program, mandated by Public Act 4a-60g, requires all state agencies to set-aside 25 percent of its contracts for certified Connecticut small businesses.

Which Buyer is responsible for my purchase?

Answer: Visit the Purchasing Staff page for more information.

What hotel and conference facilities are under contract? What is the procedure used to book one?

Answer: The Purchasing Department contracts for hotel and conference facilities incorporate Health Center business rules, establish standard rates, and summarize facility amenities and services for planning purposes. For more information, visit the Hotels page.

What is e-Portal?

Answer: e-Portal is a business to business web-based ordering system for contract suppliers. Only authorized requisitioners are able to use this system.

How does a CO17 work? Where do I get one?

Answer: See the CO-17 policy for more information. A CO-17 form may be found by going to Microsoft Outlook, Public Folders, All Public Folders, Fiscal Services. See email with subject line – CO17L1.xls.

Can I order something from a vendor if it is normally stocked in the warehouse?

Answer: No. Contact Jack Ferraro at 860-679-1927 to discuss.

How do I find out when my order will come in?

Answer: The Buyer may post delivery information in the P.O. text area of screen 221, i.e., backorders, estimated delivery time, type of transportation (ground, express mail, overnight, etc.). If no information is noted on the 221 screen, contact the Buyer.

How do I return items to a vendor and who pays the shipping?

Answer: Call the vendor:

  1. Obtain an RMA# (Return Merchandise Authorization Number). Follow the vendor’s shipping instructions exactly. You may be responsible for any shipping costs including restocking fees unless the vendor shipped in error.
  2. Complete a UConn Health Center Return/Shipping Authorization Form, HCA-614 (Reorder No. 50573). Keep the pink copy for your records. Bring all remaining forms and the package to the West Receiving Dock for outbound processing.

How do I find out if a vendor is in UConn's database?

Answer: Go to screen 203 and type the first few letters of the vendor’s name. Press enter. The system will search for the vendor. A list of choices will appear.

If I want to place an order with a vendor not in the FRS system, what information do I need to provide?

Answer: If the vendor will accept a purchase order, provide the following information on screen 251 Purchase Requisition text field: business name, address, phone and fax numbers and their Federal Employer Identification Number. Failure to provide this information may delay order processing. If they provide information such as website or email addresses, provide that as well.

Whom should I contact with a billing/invoice questions?

Answer: UConn Health Center Accounts Payable at 860-679-3932.

Why do we have to order Falcon products from Macalaster Bicknell instead of Fisher Scientific?

Answer: The Health Center has a small business contract with the vendor. The contract complies with the requirements Public Act 4a-60g which requires the Health Center to set-aside 25 percent of its contracts for small businesses.

Why can’t we have standing Oligonucleotide Synthesis, Custom DNA and RNA Synthesis, Peptide Synthesis and Amino Acid Sequencing orders with vendors on-line?

Answer: Blanket Orders were eliminated as a purchase order type in 1990 because, they created a serious vendor payment problem. Please direct questions related to this type of order to the director or assistant of purchasing.

When do we have to use a paper requisition (hard-copy)?

Answer: Situation where paper requisitions is required:

  1. If the purchase is funded from accounts other than your departmental funding sources, original signatures are required for those accounts.

Why do we have to bid out sole source orders?

Answer: See UConn Health Center Purchasing B-4: Sole Source Purchase Policy #2006-32 (PDF).

Do we have to bid on equipment that is specifically listed on the grant although the vendor is not on contract?

Answer: Yes. See UConn Health Center Purchasing B-4: Sole Source Purchase Policy #2006-32 (PDF).

Why should Purchase Orders (P.O.'s) be unencumbered?

Answer: Outstanding P.O. commitments accrue to the following year’s budget. If the P.O. merchandise and services have been received and paid, the remaining balance must be unencumbered or the committed funds will negatively impact the next fiscal year's budget. You will have less funds to spend.

What is the candidate employee moving expense policy and procedure?

Answer: See the Candidate/Employee Moving Expense Policy and Procedure.

What is the Health Center policy on catering?

Answer: See the Catering Policy.

What is the Health Center policy on serving alcohol at agency events?

Answer: See the Serving Alcoholic Beverages Policy (PDF).

  
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